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Company Overview
Mainland China Headquarters
Company Name: Hefei Xiyun Technology Co., Ltd.
Address: Room 1403, Building C, Xinhua Financial Plaza, No. 320 Qianshan Road, Shushan District, Hefei City, Anhui Province
Phone: +1 562-360-3622 (Customer Support)
            + 86 19314088094 (Mark)
WhatsApp: +1 562-360-3622

Hong Kong Branch
Company: Stream Clouds Co., Limited
RM A07, 1701-02 San Po Kong Hong Kong


When initiating a return or exchange, please include your order number and the product names or SKU codes of the items involved. This information is necessary for processing your request.

Your order number can be found in the confirmation email sent to you upon completing your purchase. If you're unable to locate it, please check your spam folder.

For returns, please ensure the products are shipped to the address provided by CUSTOMER SERVICE. Do not use the address on the shipping slip to avoid delays in processing your return.