GET IN TOUCH

Have a question or need assistance? Email us at support@emmabridess.com and we'll respond within 24 hours. Our dedicated team is here to help you with any inquiries or concerns you may have. For the fastest resolution, please contact us via email.

Live Chat (Online)

Connect with us instantly through our live chat service. Our knowledgeable representatives are available to provide real-time assistance, ensuring your satisfaction is always our top priority.

 Attention: To ensure timely order updates, please verify your account email. After successfully placing an order, you'll receive a confirmation email containing important details such as your order number. Please check your inbox carefully, and if you don't see it, be sure to check your spam folder and remove any filters blocking our emails.

Company Overview
Mainland China Headquarters
Company Name: Hefei Xiyun Technology Co., Ltd.
Address: Room 1403, Building C, Xinhua Financial Plaza, No. 320 Qianshan Road, Shushan District, Hefei City, Anhui Province
Phone: +1 562-360-3622 (Customer Support)
            + 86 19314088094 (Mark)
WhatsApp: +1 562-360-3622


Hong Kong Branch
Company: Stream Clouds Co., Limited
Address: 704 PRINCE EDWARD ROAD EAST, NEW TREND CENTRE
RM A07, 1701-02 San Po Kong Hong Kong

Tips:

When initiating a return or exchange, please include your order number and the product names or SKU codes of the items involved. This information is necessary for processing your request.

Your order number can be found in the confirmation email sent to you upon completing your purchase. If you're unable to locate it, please check your spam folder.

For returns, please ensure the products are shipped to the address provided by CUSTOMER SERVICE. Do not use the address on the shipping slip to avoid delays in processing your return.