Y2K Cat Graphic Polo Collar Tees

Order Processing

• Regular apparel: 1–3 business days
• Holidays/peak periods: up to 4–5 business days
• Custom items: 3–8 business days
• Orders placed on weekends begin processing Monday

You’ll receive a confirmation email with tracking once your order ships.

United States

Standard Shipping

• $15 flat rate
• Free over $159
• 7–10 business days (after processing)

Expedited Shipping (FedEx)

• $35
• About 5 business days
• Not eligible for free shipping

UK, Germany, France, Italy, Australia, Spain

Standard Shipping Only

• $15 flat rate
• Free over $159
• 6–10 business days (after processing)

Expedited shipping is currently not available in these regions.

Total Delivery Time

Processing Time + Shipping Time

All timeframes are estimated business days (Mon–Fri, excluding holidays).

Important Notes

• Tracking information is emailed once shipped.
• Delivery times are estimates and may vary.
• Customs or import fees (if applicable) are the customer’s responsibility.
• Please ensure your shipping address is complete and accurate.

For questions about your order:
support@emmabridess.com

30-Day Returns

We accept returns within 30 days of delivery.

To be eligible:

• Items must be unworn, unwashed, and unused
• Original tags must be attached
• Items must be in original condition

Returns sent after 30 days may not be accepted.

Non-Returnable Items

• Customized products (unless defective)
• Gift cards
• Final sale or flash sale items
• Certain accessories (for hygiene reasons)

How to Start a Return

1. Email us at support@emmabridess.com
2. Receive return instructions and address
3. Ship the item using a trackable service
4. Refund processed after inspection

Return Shipping Fees

• Customers cover return shipping for non-quality returns.
• Original shipping fees are non-refundable.
• If the item is damaged, defective, or incorrect, we cover the return cost.

Refund Timing

• Refunds are issued to the original payment method.
• Processed within 3 business days after inspection.
• Banks may require additional processing time.

Order Cancellation

• Within 12 hours: Free cancellation
• After 12 hours: Packing fee may apply
• After shipment: Cannot cancel
• Custom orders cannot be canceled once production begins

For assistance, contact:
support@emmabridess.com